Shipping policy
Shipping Policy
Thank you for visiting and shopping at COSMETIC LUMI .
Following are the terms and conditions that constitute our Shipping Policy:
Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
Shipment method BPOST
Estimated delivery time 1-3 business days
Shipment cost Free on orders more than 60 euros
* Overnight delivery is not available at this moment
Shipment to P.O. boxes or APO/FPO addresses possible with customer indications
COSMETIC LUMI ships to addresses within the Belgian territory.
Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages- COSMETIC LUMI is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim and inform our dept. of sales : sales@cosmeticlumi.com . Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the Belgian territory.
We currently do not ship outside the Belgian territory.
* see RETURN POLICY when needed.
